Who are we

Premier Human Capital Corporation (Proprietary) Limited (“PHCC”) is a Pan African group dedicated to provide client organisations with unique choices of accurate, practical and professional business and human resources management interventions. The company was founded in July 1997 and has grown to become a true regional player with operations in Botswana, Mozambique, Namibia, South Africa and Zimbabwe and is at advanced stage with opening offices in Kenya, Nigeria and Zambia.

Our Values

 

  • Client focus

  • Dynamism

  • Loyalty

  • Passion

  • Excellence

  • Leadership

  • Respect and fairness

  • Resourcefulness

MISSION STATEMENT
We exist to: 

  • Create awareness of intellectual capital and its value to the business processes
  • Research and develop IT driven, innovative, user friendly and simple human resources and business interventions
  • Generate acceptable returns to stakeholders
  • Foster strategic alliances and partner with our clients
  • Cultivate excellent client relations
  • Provide world-class service
  • Transact our business in an ethical and professional manner

  • OUR DRIVE

    As innovators PHCC gives you access to flexible and innovative people solutions and specialist expertise. We strive not to conduct a generic business, but we offer flexibility and tailored people solutions to fit your specific needs by designing models that create ideal solutions.

  • CUSTOMER SERVICE CHARTER

    This Charter outlines our service commitment to you and how you can help us to provide you with quality service. PHCC commits itself to its customers to constant and relentless improvement to service delivery. This Charter is a token of the attention PHCC pays to its clients. For this reason PHCC monitors regularly services performance and satisfaction levels, while it is committed to a constant improvement to higher levels of customer satisfaction, service excellence and quality.

In providing our service we value:

  • Meeting the needs of our clients and delighting them
  • The diversity and individuality of all people regardless of race, religion, culture or ethnicity
  • The professionalism of our staff
  • Effective communication including your feedback on our services
  • Approachability, respect, passion and resourcefulness
  • Good relationships with our clients

 

 

You can expect:

  • Prompt, courteous service including answering phone calls within three first rings
  • Helpful, well-trained and mannered staff who will treat you with respect, confidentiality and in a culturally appropriate manner
  • Fair and equitable access to our professional service and programmes
  • Convenient business hours
  • Prompt responses to your enquiries within 24 hours
  • Prompt responses to your comments and complaints within 24 hours
  • Clear and accurate information regarding solutions to addressing your needs
  • Our services are information technology driven and we provide professional and ethical advisory services
  • Respect to privacy of our clients and staff at all times

 

Help us to help you by:

  • Treating other people at our business premises or other contacts with respect and courtesy whether they be customers or our own staff
  • Assisting our staff to understand your requests fully by communicating your needs clearly
  • Providing us with feedback on how we may improve our services, or how we can help to resolve a specific service problem
  • Informing yourself of PHCC policies and rules and observing these at all times

Our talent acquisition code of ethics

We have set for ourselves the following code of ethics, which we will constantly strive to abide by:

  • To never offer alternative positions to any candidate already placed by us unless specifically requested to do so by that individual
  • To advertise only authentic positions or vacancies referring to bona fide openings available at the time of publication
  • To clearly state our fees and terms of business to client companies and to charge no fees to candidates for appointments
  • To present to candidates the terms, and conditions of employment and prospective positions to the best of our knowledge
  • To deal honestly and fairly in all our business relationships
  • To respect confidential information relating to the business of our clients and not to misuse it
  • To at all times take cognisance of the statutes, regulations and legal requirements of the countries we operate in

KEY PRODUCTS AND SERVICES:

  • Talent acquisition including:
    • Executive search and headhunting
    • Professional and management recruitment
    • Bulk and flexi staffing solutions
    • Call centre staffing solutions
    • Blue colours and contract staffing solutions
  • Organisation development and change management
  • Talent development and management interventions
  • Banking and financial services skills development